We have things we know are indefensibly wrong and our instinct is to try and fix them and correct them. There are things that we hate that we don't necessarily have to hate, from Paris Hilton to  Tea Partiers to Powerpoint.  Anil teaches us some principles to  put into play when we think someone is wrong and indefensible, so we can learn to have empathy for the people we think are indefensible. http://dashes.com Anil Dash is Director of http://Expertlabs.org a new non-profit organization that helps regular people share their ideas with policy makers in the U.S. federal government, partner at Activate.com, and has been blogging for over a decade.